Privacy Policy



Lady Ceramica in its capacity of Data Controller of your personal data pursuant to and for the effects of EU REG 2016-679 hereinafter ‘GDPR’,  hereby informs you that the aforementioned legislation provides for the protection of data subjects with regard to the processing of personal data and that such processing will be based on principles of fairness, lawfulness, transparency and the protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the above-mentioned legislation and confidentiality obligations provided therein.


Your data will be processed for the following purposes:

  • Management of relations during sales operations
  • Legally obligatory compliance with tax and accounting laws

The processing of data required for the fulfilment of such obligations is necessary. For the proper management of business relations and their provision is mandatory to implement the above-indicated purposes.


Your personal data may be processed in the following ways:

  • Processing using electronic media
  • Manual processing using paper archives

Every processing operation is carried out in compliance with the procedures set out in articles 6 and 32 of the GDPR and by adopting the appropriate required security measures.


Your data will be communicated exclusively to competent entities duly appointed to carry out the services necessary for the correct management of the business relationship, with guarantee of the protection of the rights of the data subject.Your data will be processed only by personnel expressly authorized by the Data Controller and, in particular, by the following categories of operators:

  • Purchasing/Sales -Accounting Department -Forwarders. The data controller informs you that your personal data, if necessary, will have the right to move in UE countries.


We inform you that art.5 of the ‘GDPR’ requires that your personal data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’). Your personal data can be:

  • kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
  • kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)


According to the Lawyour personal dataowner is Lady Ceramica srl, via Poggio Felice 94-95019, Zafferana Etnea, VAT number/TAX code: 01248310870 – email: – Tel 0957098002 acting through its pro tempore legal representative.

RIGHTS OF THE DATA SUBJECT UE 2016/679’GDPR’ art. 15,16, 17,18,19, 20,21,22

The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller:

  • in a structured, commonly used and machine-readable format  The data subject has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided,

The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her 2The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Individuals have the right to access their personal data making request by recorded delivery or by mail:

Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.



This website uses contact forms to communicate with the clients that need assistance. Users need to give explicit consent for storing and using their personal information. Personal data collected will be exclusively used to respond to the customers.


You can subscribe to our newsletter or leave your consent in our showroom if you wantto get our updates emails. The user will only receive emails that he subscribed to and that have to do with our services.

To send emails we only use your name and email address. Our website also registersIP address left by the user during subscription in order to avoid the possible misuse of personal data.

This website can send emails through Sending Service di MailPoet. This service permits the supervision of the visualizations and clicks on the mailbox. This personal data are only processed to improve newsletters.

Beyond this website your personal data won’t be available, except email address.


This website uses some technical cookies and in some cases third party cookies. The user can manage cookies as described in Cookies Policy.


We protect your private data and share them with third party only if necessary, for the provision of services. To get more information see our Privacy Policy. Control your email and spam folder to confirm your subscription.